Answers to the most frequent questions we receive from our web site visitors.
How do I become a Silk Botanica customer?
We only sell to wholesalers, resellers and retailers. If you conduct business as
one of these, please complete our online customer application.
How do I obtain my login information?
If you are an existing Silk Botanica customer, you can
request your login information online.
Alternatively you can call Customer Service toll-free (888) 889-8638 during regular
business hours (Pacific Time).
Otherwise, please complete our online customer application.
Once your application is approved, you will be provided with your login information.
What do I do if I forget, or don't know, my user account and/or login information?
You can request your login information online.
Alternatively you can call Customer Service toll-free (888) 889-8638 during regular
business hours (Pacific Time).
How do I order your products?
You may only order our products if you conduct business as a wholesaler, reseller
or retailer. We do not sell directly to consumers/general public.
To start the ordering process, click on the "Sign In" link found at the
top of our web pages. The link will take you to our secure Login page. After successfully
logging in, our system will guide you through the ordering process.
Sign in and start your order.
How do I view, browse or search through your products?
You must be a Silk Botanica customer in order to view, browse, search and order
our products.
If you are an existing Silk Botanica customer, click on the "Sign In"
link found at the top of our web pages. This will allow you to access our online
ordering system where you can view, browse, search and order our products.